Log in difficulties

When I enter the password assigned to me, it says “Wrong password”

Enter the incorrect password. Follow the Lost Your Password? prompts to reset your password. If you still have difficulty, contact us.

Listing difficulties

I am having difficulty submitting a listing. I get an error message, or nothing happens.

Make sure your internet browser software is up to date. This should resolve the issue.

When uploading an image I get an error message:

File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini.or by post_max_size being defined as smaller than upload_max_size in php.ini.

Only use images labelled .jpg .gif or .png

Invalid file type. Accepted types: jpg|gif|png

Only use images labelled .jpg .gif or .png

Viewing difficulties

If you’re using Internet Explorer

Some aspects of pages do not seem to display properly e.g.  “What’s Near You” listings on the home page don’t show, the home page video doesn’t appear, gallery images in listings do not enlarge when you click on them. Update to the latest version of Explorer or change to a different browser e.g. Chrome, Firefox, Safari.




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